Workflow
Map the work, the people involved and the decisions the system supports.
Business systems
Business systems
When spreadsheets and disconnected tools no longer fit, we design and build the system around your work. Workflows, interfaces, data and connections are planned as one project.
- Engagement
- Design & development
- Typical span
- 10–16 weeks
- You get
- A tool your team uses daily
- Starts with
- A 30-minute call
What you get
Everything thatis included.
The core of this engagement. We agree the exact scope in your project plan.
Interface
Design the screens and states around real tasks.
System build
Develop the application, data model and access controls.
Connections and rollout
Connect agreed systems and prepare the team to use the result.
How it runs
From the first callto the handover.
Every engagement runs through the same moves, and you always know which one we are on.
- Step 01
Watch the work
We sit with the people doing the job before we design anything for them.
- Step 02
One narrow thing, working
The first release does one part of the process from end to end, in real use, early.
- Step 03
Widen it
The rest arrives in agreed steps, with your team using it the whole way.
Cases
Where thishas already run.
Work this has already carried. All of it is live, and all of it is still ours to keep running.
We saw the site as a formality — our work went through direct contacts. Noemo showed that a digital product can bring measurable results. After launch nine new clinics came to us and regular contracts passed $150,000. We did not get a shop window, we got a tool we use every day.
I did not expect a website and digital tools to bring this many tourists. We never had to look for separate people for design, development, the brand, the domain, the server or marketing. And the dashboard let us drop a CRM we were paying $115 a month for.
What we build it with, and why those.
Nothing here was chosen because it is fashionable. Each one is on the list for something it does that the alternative does not.
Front end
Vue and Nuxt by default, React and Next.js where your own team already lives. Server-rendered either way — a page that needs JavaScript to show its first sentence is a page a search engine reads last.
07 tools- NuxtServer rendering, routing and the build
- VueThe component layer of most of what we build
- ReactWhen your team is already on it
- Next.jsThe React equivalent of Nuxt
- TypeScriptTypes across the whole repository
- TailwindWhere a project wants utilities over Sass
- GSAPMotion that has to be frame-accurate
Content & data
The content model is designed before the CMS is chosen, so your editors get fields that match how they actually think rather than a page builder to fight.
05 tools- SanityStructured content your editors can fill
- StoryblokWhere a project needs component-level editing
- WebflowMarketing sites your team keeps editing
- PostgreSQLRelational data, where the app has real state
- Node.jsAPIs and server-side application logic
Shipping and keeping it up
Every deploy is reversible and every error reaches us before it reaches you. That is the whole of what a retainer buys, and it runs whether or not anything is being built that month.
05 tools- GitHubCode review, CI and dependency patches
- VercelDeploys, previews and one-click rollbacks
- CloudflareCertificates, caching and the firewall
- DockerReproducible environments
- SentryErrors and performance regressions
Using something we have not listed? Say so on the call — half of what we know arrived because a client was already on it.
4 → 1Booking channels on Kite & Co's queue
0Double bookings at Kite & Co in nine months
6 minKite & Co's median first reply, from 4 h 20
23 → 0Bookings retyped each day at Kite & Co
Why give this one to us.
Drawn and built by one team
There is no handover document, because there is no handover. That is where most of the cost usually hides.
A performance budget in writing
The numbers are agreed before the build and checked on every deploy, not measured once on launch day.
We keep the keys warm
Hosting, certificates and dependency patches are ours. You are never chasing a developer who has left.
Still deciding? Half an hour on a call is usually enough to know either way.
“Every hard question used to start with phone calls: where the vehicle is, who is assigned, whether the route is current. Now the whole chain is in one window, and exceptions show up before they become problems.”
FAQ
Frequently asked,honestly answered.
The questions that arrive by email anyway. If yours is not here, ask it on the call.
No. Most systems we build sit beside what you run today and replace only the part that is actually hurting.
You do. It is handed over documented, and you can take it to another team.
They are the specification. We read them, agree what they really mean, and bring across what is worth keeping.
Something real is in front of you within the first weeks. A full first release is usually ten to sixteen.
Start with a 30-minute call. The scope, the fee and the dates go into a project plan before any work begins.
Start a project
The next onestarts here.
Tell us what you are building. If it is a fit you will have an offer — and if not, we’ll tell you upfront.